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At Susan’s Crystals, our goal is to offer an excellent service meeting the uppermost possible standards.


We aim to dispatch your goods the same working days of receipt of your order, if ordered before 3:00pm. Goods may be sent by either standard (royal mail 2nd Class post) or Royal Mail Tracked.


If you are not satisfied with your order, then you may return the item within 7 days (at your cost) back to us for a full refund. Once received you will be refund via PayPal.


You can pay using your PayPal account or debit or credit cards through the PayPal system.


If you have any questions or queries, you can email or use the contact form on the contact page of the website.


If you would prefer to speak to someone you can call Keith Bond on 07828 208728 (Monday to Saturday, 10:00am – 5.00pm)


We will respond to emails within 24 hours.



Business Address:

119 Telford Ave